A little help with your next step.

iPhone and iPad: TestFlight support

The iOS app is in prerelease testing for iOS and iPadOS 17 or later. It adapts to iPhone, iPad and iPhone Duo windows. It is not yet a public App Store download. The Windows installer and Mac package do not install on iPhone or iPad.

1. Create a new project and enter its title.
2. Choose your photos from Photo library, Files or an available cloud source.
3. Set the reel length and number of photos to use.
4. Add your own music, or keep the reel silent, then begin. The app prepares a selection, arrangements and timing for you.
5. Review your reel, export, and use Project actions to save a portable .fullframe copy.

To use a cloud location through Files, install and sign into the provider’s app, then enable it under Files → Browse → Edit. Direct Connect options depend on the build and provider approval. If a downloaded photo fails, keep the app in the foreground, check the provider’s connection and select it again. Your cloud originals are unchanged.

Use the system share sheet to save or share exported MP4 films and PNG collections. Save a portable project before removing the app. RAW and soundtrack compatibility varies by format and system; an unsupported format produces an error rather than a silent substitute. WAV, M4A and MP3 are useful alternatives for unsupported audio.

For Apple purchases, use Restore purchases and Manage Apple subscription in the account panel. Keep the app online while verification finishes. If app access is unavailable offline, reconnect and restore purchases with the original purchasing accounts before contacting support or starting another subscription. Apple handles Apple-billed charges and refund requests. Website billing controls do not cancel an Apple subscription. Include your app and iOS/iPadOS versions when contacting support; do not send passwords, verification codes or private media.

Download and start for free

Get one Windows .exe installer below. No account or payment card is required to download the app or use the local Free editor.

Sign in inside the app only when you want Pro or optional cloud services. If a paid account looks wrong, contact support before starting another subscription. If a download is interrupted, use this button again.

Managing website Pro

1. Open My account and sign in with the Google account used for your subscription.
2. Choose Manage billing to open Stripe’s secure portal.
3. Update payment details or cancel renewal. Pro continues through the paid period, then returns to Free.

Earlier active $20 website purchases keep Pro without a subscription. Local layout tools work without an account. The caption writer, vendor discovery and social connectors require Pro; provider approvals still control connector availability. Choose monthly or yearly billing when you subscribe.

Mac App Store version: prerelease support

The Mac version is in prerelease testing for macOS 14 or later on Apple silicon and Intel. It is not yet a public App Store download, and no release date is promised. The Windows installer above does not install on a Mac.

For Mac testers: select your photos, folders and save locations through the app’s file dialogs so macOS can grant access. If a project’s media cannot be reopened, select the original location again. Keep a saved .fullframe project copy before moving files or changing builds.

Apple purchases and restoration

Apple purchase testing is separate from a paid public release. A test purchase can unlock local test access without activating production cloud Pro. Do not start a second subscription to resolve a pending purchase.

1. Open the app’s account panel and connect the original Photos to Reels account used for the purchase. Use the original purchasing Apple Account as well.
2. Choose Restore purchases, then Refresh access if needed. Keep the app online while verification finishes.
3. For Apple-billed subscriptions, use Manage Apple subscription when shown, or follow Apple’s subscription instructions. Website billing controls manage only website subscriptions.

The planned offer is one month free for eligible new subscribers, then the App Store’s displayed monthly or annual price. Apple confirms eligibility and terms. To avoid trial renewal, Apple advises canceling at least 24 hours before it ends. For refunds, follow Apple’s refund instructions. Support can help with app access; Apple handles Apple-billed charges.

The Mac App Store release will receive updates through Apple. If local Pro has expired while offline, reconnect and refresh access; cloud services always needs internet access. Contact support if the account still looks wrong, and do not send Apple passwords or verification codes.

Install Photos to Reels on Windows

1. Choose Download for Windows.
2. Open the downloaded Photos-to-Reels-…-Setup.exe file.
3. Follow the setup steps, then open Photos to Reels from the Start menu.

The installer includes the photo decoder and video encoder. Create your first project without signing in.

Starting your first project

1. Choose New, then add your photos.
2. In Photo gallery, check the photos you want in the story. Star favorites to keep them included and at the front.
3. Choose Continue to editor and select Film, Collage or Carousel.
4. Set the look, make any edits, and add local music if you are making a film with sound.
5. Preview, export, and save a project copy if you want to return to it.