Delete your account

Delete your Photos to Reels sign-in and associated cloud profile, device connections, social credentials, publishing records and temporary uploads. Local photos, music, saved projects, drafts and exports stay on your devices.

If self-service deletion is unavailable for your account, email jd@wildwoodai.com to request deletion of your account or associated cloud data. Support will verify account ownership before acting. Do not send passwords or payment-card details.

Manage subscriptions separately

Account deletion does not cancel or refund a subscription. Cancel any renewal before continuing if you want to stop future charges. You can delete immediately without waiting for a subscription to expire.

Apple and Microsoft billing remain manageable in their stores. Cancel unwanted website billing before deleting: after deletion, your account-based website billing portal will no longer work. Contact support for help with retained billing records.

Manage Apple subscriptions · Manage Microsoft subscriptions · Manage website billing

Deleting your account ends its connected Pro access. Existing purchases remain bound to the deleted account to prevent reassignment; a new account will not automatically restore that access. Keep your billing provider’s receipts and cancellation links. Contact support if you later need help with retained billing records.

We retain a minimal record of a used one-time iOS trial and its original dates to prevent repeated trials after account recreation. It contains no photos, email address or access token. We also retain transaction identifiers and billing/dispute/fraud-prevention records, and ordinary service security logs may remain for up to 30 days, as described in the privacy policy. Published posts stay on their social platforms; remove them there. Deleting our stored social credentials does not remove the provider’s connected-app permission: manage it in the provider’s settings, including Google connections. Local Gmail/API credentials can be disconnected in the app.

Confirm the account

For an account connected with Apple, open Account → Delete account with Apple in the Mac app. That flow verifies your existing Apple account in the native Apple dialog and completes deletion in the app.

If cleanup is still pending after 24 hours, contact jd@wildwoodai.com. Support can also help when you cannot use self-service deletion, or with requests about separately held support messages or data access. When self-service deletion is available, you can complete it here without emailing support.